Privacy Policy

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Privacy Policy

SSS Tax & Accounting respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, store, disclose and manage personal information when you contact us, use our website, or engage us for tax, accounting, BAS, GST, bookkeeping, payroll, SMSF, company registration or business support services.

1. Personal Information We May Collect

We may collect personal information including:

• Name

• Phone number

• Email address

• Residential address

• Business address

• Date of birth

• Tax file number, where required for authorised tax, superannuation or related services

• ABN, ACN, business name and business registration details

• Employment and payroll information

• Income and expense information

• Bank, payment or financial information where relevant

• Superannuation information

• SMSF-related information

• BAS, GST and ATO-related information

• Business records, invoices, receipts, statements and accounting records

• Identification documents where required

• Information provided by you through our website, email, phone, in person or through client documents

• Any other information reasonably required to provide tax, accounting or business services

2. How We Collect Personal Information

We may collect personal information when you:

• Submit an enquiry through this website

• Contact us by phone, email, online form or in person

• Provide documents, records or identification to us

• Engage us to provide tax, accounting, BAS, GST, bookkeeping, payroll, SMSF, company registration or business services

• Communicate with us about your personal, business, taxation or accounting affairs

• Authorise us to obtain information from the Australian Taxation Office, ASIC, superannuation funds, software providers or other relevant organisations

3. Why We Collect and Use Personal Information

We collect and use personal information to:

• Respond to enquiries

• Communicate with clients

• Manage appointments and client records

• Provide tax, accounting, BAS, GST, bookkeeping, payroll, SMSF, company registration and business services

• Prepare, review and lodge tax returns, BAS, GST, payroll, company or other relevant documents

• Provide accounting, bookkeeping and business support

• Assist with ATO, ASIC, superannuation or compliance matters

• Verify identity where required

• Meet legal, taxation, accounting, professional and regulatory obligations

• Maintain accurate records

• Improve our services and business operations

4. Tax File Numbers

Where SSS Tax & Accounting collects tax file number information, it is collected and handled only where required or authorised by law for tax, superannuation or related purposes.

Tax file number information is handled carefully and is only used or disclosed for lawful purposes.

We take reasonable steps to protect tax file number information from misuse, interference, loss, unauthorised access, modification or disclosure.

5. Sensitive and Financial Information

Some information provided to SSS Tax & Accounting may be sensitive, confidential or financial in nature.

This may include taxation records, income information, payroll details, superannuation information, business financial records, SMSF information, identity documents and other private client records.

We use this information only for the purpose of providing services, meeting legal obligations, managing client matters or where otherwise authorised.

6. Disclosure of Personal Information

We may disclose personal information where reasonably required to provide our services or meet legal and professional obligations.

This may include disclosure to:

• Australian Taxation Office

• Australian Securities and Investments Commission

• Superannuation funds

• Banks or financial institutions where authorised

• Accounting, bookkeeping, payroll or document software providers

• Secure cloud storage or client document platforms

• Payment providers

• Professional advisers where required

• Government agencies, regulators or authorities where required by law

• Other third parties where you have authorised disclosure or where disclosure is required to provide services

We do not sell personal information.

7. Third Party Software and Website Services

This website and our business systems may use third party services, including:

• GoDaddy website tools

• Website hosting providers

• Email systems

• Contact form tools

• Security tools

• Analytics tools

• Accounting, bookkeeping, payroll or tax software

• Secure document storage or client communication platforms

These services may collect, store or process information required for website operation, enquiry management, service delivery, record keeping, security or business administration.

8. Website Enquiries

When you submit an enquiry through this website, the information you provide may be sent to SSS Tax & Accounting by email or through GoDaddy website systems.

Website enquiries should not include urgent, highly sensitive or full tax file number information unless specifically requested through a secure method.

9. Security of Personal Information

SSS Tax & Accounting takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored electronically, in email systems, cloud systems, accounting software, secure document platforms or physical records.

While we take reasonable steps to protect information, no website, email system or electronic storage method can be guaranteed to be completely secure.

10. Retention of Information

We may retain personal information and client records for as long as required for legal, taxation, accounting, professional, insurance, audit or business record-keeping purposes.

When information is no longer required, we may take reasonable steps to securely destroy, delete or de-identify it where appropriate.

11. Access and Correction

You may contact SSS Tax & Accounting to request access to personal information we hold about you.

You may also request correction of personal information if it is inaccurate, incomplete or out of date.

We may need to verify your identity before providing access or making corrections.

12. Overseas Disclosure

Some third party software, cloud, email or website service providers may store or process information using servers located outside Australia.

Where this occurs, we take reasonable steps to use reputable providers and protect client information in line with our business and professional obligations.

13. Data Breaches

If a data breach occurs, SSS Tax & Accounting will take reasonable steps to assess and respond to the breach.

Where required by law, affected individuals and relevant authorities will be notified.

14. Complaints

If you have a concern about how your personal information has been handled, please contact SSS Tax & Accounting first so we can review and respond to the matter.

If you are not satisfied with the response, you may contact the Office of the Australian Information Commissioner.

15. Contact

For privacy questions, access requests, correction requests or complaints, contact:

SSS Tax & Accounting

Unit 8/40 Thuringowa Dr, Kirwan QLD 4817

Phone: (07) 4755 4042

Email: info@ssstaxaccounting.com.au

Last updated: June 2026